Proactive Ops is all about using events to identify issues and prevent incidents. It involves building event driven tooling for IT Operations teams. 2024 should be the year of Proactive Ops for your organisation.
If you’re a small team, Proactive Ops helps you do more with less - automate those time sinks! Those few minutes each day add up to a lot of hours over a year. More importantly, the reduction in context switching makes engineers more productive. Proactive Ops effectively grows your engineering headcount, without the budget impact.
Larger organisations gain further benefit from less time spent ticking boxes for compliance teams. Instead, engineers can present the automated controls once and move on. Gone are the days of running those “quarterly” audits twice a year 🤪
Of course, production incidents will still occur. But your Proactive Ops tooling should catch issues earlier. Further, your ability to debug and track down the underlying cause should be enhanced. These factors will all have positive impacts on your DORA metrics, specifically Mean Time to Restore (MTTR) and Change Failure Rate.